INTERACTIVE

Don't Just Talk.
Start a Conversation.

Empower your customers to talk back. Two-Way SMS allows you to receive replies, surveys, and inquiries in real-time through Shortcodes and Longcodes.

BulkSMSIndia

Hi Rahul! Are you interested in our new Home Loan offers? Reply 'YES' to get a callback.

Customer

YES. Please call me after 4 PM.

System Alert

Lead Captured! Your team has been notified to call the customer at 4 PM.

Why Choose Two-Way?

Real-Time Feedback

Gather instant customer opinions, NPS scores, or service ratings without directing them to a website.

Automated Opt-Outs

Stay compliant effortlessly. Allow users to unsubscribe by replying 'STOP', keeping your list clean.

Higher Engagement

Interactive messages see 3x higher engagement than one-way promotional blasts.

Customer Support

Conversations That Convert

Hospitality: Confirm hotel bookings or room service requests via SMS.
Events: Manage RSVP counts for weddings, webinars, or corporate events.
Logistics: Let customers reschedule deliveries with a simple reply.

Setting Up Your Virtual Number

1. Pick a Number

Choose between a 10-digit Longcode or a 5-digit Shortcode.

2. Set Keywords

Define triggers like 'INFO', 'JOIN', or 'YES'.

3. Auto-Reply

Configure instant responses for each keyword received.

4. Webhook Sync

Push incoming data directly to your CRM or Database.

Ready to listen to your customers?

Get your dedicated Two-Way SMS channel live today.

Activate Two-Way SMS